Train your staff to think how you think and understand your vision, standards and criteria in decision making.
Policies define rules of engagement for both clients and staff. They outline expectations and responsibilities in a relationship and provide a context for how and why we do the things we do, in the way we do them.
Strong and consistent policies lead to happier clients, more consistent work quality, more responsive and efficient staff – and more profit and sanity for you – the owner.
This is a "Work"shop. Come prepared to put pen to paper and customize the 12 essential internal and 12 essential external policies every firm should have... plus a few of Nichole’s favorites.
NEW! All Workshop registration links can be found under "UPCOMING WORKSHOPS" in the Membership Events Page. Click here to get registered for this Workshop.
NEW! All Workshop registration links can be found under "UPCOMING WORKSHOPS" in the Membership Events Page. Click here to get registered for this Workshop.
Train your staff to think how you think and understand your vision, standards and criteria in decision making.
Policies define rules of engagement for both clients and staff. They outline expectations and responsibilities in a relationship and provide a context for how and why we do the things we do, in the way we do them.
Strong and consistent policies lead to happier clients, more consistent work quality, more responsive and efficient staff – and more profit and sanity for you – the owner.
This is a "Work"shop. Come prepared to put pen to paper and customize the 12 essential internal and 12 essential external policies every firm should have... plus a few of Nichole’s favorites.